Canonical page: https://tellenze.com/help

# Help center — guides to working with Tellenze

Learn to plan and deliver work, automate routines, run workshops, share knowledge, connect agents and manage your Tellenze workspace.

- [Your first steps in Tellenze](https://tellenze.com/help/getting-started.md): Find your workspace, define a useful work item, and move it toward an outcome.
- [Give work a place and a direction](https://tellenze.com/help/work-management.md): Choose between Projects, Teams, Views, Focus groups, milestones, and workflow stages.
- [Create and complete useful work items](https://tellenze.com/help/work-items.md): Define outcomes, organize children and relations, discuss progress, and capture completion evidence.
- [Collect requests with Custom Forms](https://tellenze.com/help/custom-forms.md): Publish configurable public or workspace-only forms that create work items or Signals.
- [Turn Signals into reviewed work](https://tellenze.com/help/signals.md): Collect reports, connect evidence, review Looper suggestions, and follow resolution and recurrences.
- [Plan your day and review your week](https://tellenze.com/help/personal-planning.md): Use Today, your weekly plan, personal reviews, notifications, and profile preferences.
- [Organize Projects and Teams](https://tellenze.com/help/projects-teams.md): Choose a work owner, manage access, organize labels, and understand settings and archival.
- [Find work and save useful Views](https://tellenze.com/help/views-search.md): Search with Spotlight, filter work, and build shared or personal Views across scopes.
- [Turn a priority into a Focus group](https://tellenze.com/help/focus.md): Select work for a shared objective, track progress, and close the group with a snapshot.
- [Track outcomes with milestones](https://tellenze.com/help/milestones.md): Link delivery work, set a target date, and interpret readiness and forecast signals.
- [Connect delivery to a Business Case](https://tellenze.com/help/business-cases.md): Define expected value and costs, link contributing work, and record measurable outcomes.
- [Automate the repeatable work](https://tellenze.com/help/automations.md): Choose a trigger, preview the effects, and enable a rule with confidence.
- [Automation definition reference](https://tellenze.com/help/automation-reference.md): Look up every trigger, condition, action, and project mapping with a working JSON example.
- [Build once. Start from a template.](https://tellenze.com/help/templates.md): Reuse project, milestone, and task structures without copying yesterday’s work.
- [Template definition reference](https://tellenze.com/help/template-reference.md): Build reusable task hierarchies, milestones, labels, and knowledge with symbols and relative dates.
- [Write, discuss, and organize knowledge](https://tellenze.com/help/knowledge.md): Create documents and folders, discuss passages, inspect revisions, and link decisions to work.
- [Refine and estimate work together](https://tellenze.com/help/refinements.md): Prepare an agenda, collect private estimates, and explicitly apply reviewed work definitions.
- [Run a retrospective workshop](https://tellenze.com/help/retrospectives.md): Move from private reflections and votes to shared themes, actions, and a workshop report.
- [Write and publish outcome reviews](https://tellenze.com/help/reviews.md): Prepare a private draft, review evidence, publish an edition, and manage its readers.
- [Read your delivery signals](https://tellenze.com/help/delivery-insights.md): Interpret throughput, cycle time, forecasts, and activity without confusing estimates with promises.
- [Work with Looper and connected agents](https://tellenze.com/help/agents.md): Use the workspace assistant, inspect approvals, and connect tools with the right context.
- [Connect other systems with Apps](https://tellenze.com/help/apps.md): Authorize member App creation, grant project access, and use the API with clear App and member attribution.
- [Invite an agent into the conversation](https://tellenze.com/help/agent-reactions.md): Configure reactions, ask a connected agent, and inspect readiness, execution, and retry states.
- [Configure required reading and procedures](https://tellenze.com/help/required-context.md): Publish versioned policies, inspect task requirements, and resolve blocked context or waivers.
- [Connect GitLab to delivery work](https://tellenze.com/help/gitlab.md): Link repositories and work, inspect merge requests and pipelines, and troubleshoot event delivery.
- [Shape your delivery workflow](https://tellenze.com/help/workflows.md): Configure stages, category mappings, completion behavior, and project migration previews.
- [Manage workspace access and settings](https://tellenze.com/help/workspace-admin.md): Manage members, invitations, feature availability, shared defaults, and administrative settings.
- [Find and resolve common problems](https://tellenze.com/help/troubleshooting.md): Recover from missing access, stale edits, unavailable features, and delayed agent or integration work.